Facilitator Guide · Block 3.2 of 3.5 · First Divergence

Open the Problem-Solving Space Without Losing the Roadmap

Design Day 1 breakouts around the strongest Flow problems and trade-offs. Choose structured rooms, an open market, or a deliberate hybrid based on uncertainty—and require every session to leave a usable decision, roadmap delta, owner, risk, capacity assumption, or escalation.

Fast exercise
5 minutes
Full exercise
25–45 minutes
Input
Problem backlog + Vision signals
Output
Day 1 Breakout architecture
Deck basis
Slides 53–54

Understanding Day 1 Breakouts

Divergence needs freedom inside an explicit container

Day 1 opens the room for cross-unit problem-solving. Participants need enough choice to follow the real work and enough structure to leave evidence that can be integrated at the end of the day.

Divergence with Output Discipline

A conversation becomes conference work when it changes an artifact

DecisionA bounded choice is made

Record context, decision, decider, consequence, date, and affected artifacts.

Roadmap deltaTiming, sequence, scope, or owner changes

Edit the shared roadmap or prepare a clearly owned change proposal.

OwnerResponsibility becomes explicit

Name the person, mandate, next action, due date, and review point.

RiskUncertainty receives treatment

Capture probability, impact, response, owner, trigger, and next review.

Capacity assumptionFeasibility becomes visible

State the capacity source, displacement, constraint, confidence, and validation need.

EscalationThe room cannot decide alone

Frame the choice, missing authority or evidence, consequence of delay, and decision window.

Output discipline No breakout closes with “good discussion.” It closes with an artifact update or an explicitly owned reason why that update cannot yet happen.

Choose Mode by Uncertainty

The problem backlog determines how much agenda can be fixed in advance

Known, high-priority work Structured problem slots

Name the problem, room, required authority, prepared evidence, expected output, and timebox before the conference.

Use when the decision backlog is clear and readiness is high.
Emergent or hidden work Open market

Participants propose topics within a clear theme, self-organize around contribution, and publish outcomes using one shared contract.

Use when the room holds knowledge the preparation team could not predict.
Mixed certainty Hybrid sequence

Protect decision-ready rooms first, then open capacity for emergent topics—or reserve a continuous open lane beside structured work.

Use when must-solve items and discovery both matter.
Problem clarity

Can the challenge and trade-space be framed before the event?

Authority readiness

Can the right decider or escalation path support the room?

Evidence readiness

Do participants have enough input to work rather than merely discover missing facts?

Emergence value

How likely is the room to surface important topics that preparation missed?

Running the Exercise

Five moves from problem backlog to harvestable breakout work

  1. 1

    Approximately 4–7 minutes

    Classify the Work Before Choosing Rooms

    Start with priority Decision Contracts, Flow problems, Vision questions, and readiness status. Distinguish work that can decide now from work that needs framing, discovery, or escalation.

    Decision-readyChoose now

    Bounded question, options, evidence, authority, participants, and editable artifact are ready.

    Problem-framingMake the problem decidable

    Clarify mechanism, evidence, scope, owner, consequence, and next decision question.

    ExplorationSurface options and hidden work

    Use an open or inclusive interaction to discover perspectives, possibilities, and validation needs.

    EscalationPrepare authority, not theatre

    Frame the missing choice, impact, time boundary, evidence, and required decision window.

    Day 1 Breakout Candidate Backlog
    Problem / trade-offClassReadinessRequired outputAuthority / ownerSuggested mode
    Compliance integration sequenceDecision-readyGreenroadmap deltaBusiness Ownerstructured
    Hidden platform bottlenecksExplorationYellowproblem + optionsPlatform owneropen market
     
    Speaker Notes
    Facilitator intent

    Classify Day 1 work before choosing rooms so the conference distinguishes decision-ready work, problem framing, exploration, and escalation.

    How to facilitate

    • Start with Decision Contracts, Flow problems, Vision questions, and readiness status. Put each candidate into one work class before assigning a room.
    • Ask whether the work can decide now, needs better framing, needs discovery, or needs authority prepared elsewhere.
    • Use classification to choose facilitation format and output, not to judge importance. A high-impact topic can still be unready for a decision room.

    Listen and watch for

    • Decision-ready labels applied to topics with no authority, options, evidence, or editable artifact.
    • Exploration topics disguised as decisions, which causes rooms to argue without enough information.
    • Escalations framed as a dramatic appeal rather than a bounded missing choice with evidence and consequence.

    Avoid

    • Creating rooms directly from organizational areas or favorite topics.
    • Treating all breakout work as the same kind of collaboration. Different work classes need different contracts.
    • Forcing every problem into a decision room just because the conference should be action-oriented.
  2. 2

    Approximately 5–10 minutes

    Choose the Breakout Logic and Topic Menu

    Use the deck’s cards to seed the design without assuming every card belongs in the event. Select only topics that connect to the priority problem backlog, then add the real Value Stream’s missing work.

    Structured Problem Slots

    Top problems receive named rooms, owners, evidence, and required outputs.

    Open Market

    Participants self-organize around emergent or hidden topics inside the conference purpose.

    Roadmap Trade-off

    Scope versus sequence versus capacity: what should move, split, stop, or wait?

    Supplier / Legal

    Contracts, external commitments, supplier cadence, rights, and escalation paths.

    Security Evidence

    Cross-unit evidence chain, auditability, safety, and threat-model needs.

    Toolchain Standard

    Shared tools, integration Flow, Definition of Done, quality gates, and automation.

    Platform Dependency

    Capabilities, API contracts, consumption model, service levels, and bottlenecks.

    Capacity Conflict

    Where are units overloaded, and which work is deferred, split, sequenced, or enabled?

    Architecture Decision

    Interfaces, standards, technical runway, integration, and cross-unit design choices.

    Refinement Cadence

    What must happen between this conference, Final Sync, and PI Planning?

    Risk / ROAM Prework

    Which risks need leadership review, treatment, evidence, or named owners?

    Open Topic Card

    Add a problem the real Value Stream cannot ignore.

    Hybrid design option Protect must-solve structured rooms, reserve an open lane for emergence, and use one output contract for both.
    Speaker Notes
    Facilitator intent

    Choose structured, open-market, or hybrid breakout logic based on problem clarity, authority readiness, evidence readiness, and emergence value.

    How to facilitate

    • Use structured slots for known top problems with owners and required outputs; use open market when hidden topics and discovery value matter.
    • Use hybrid when must-solve items and emergence both matter: structure first, open later, or reserve a continuous open lane.
    • Decide parallelism by representation capacity. Parallel sessions work only if decision roles and knowledge can split without breaking outputs.

    Listen and watch for

    • Open market chosen because it feels agile, not because emergence is valuable.
    • Structured rooms chosen because preparation is strong while participants still hold unknown perspectives that need discovery.
    • Parallel rooms that require the same scarce decision maker, architect, supplier, or roadmap owner.

    Avoid

    • Copying a template agenda without testing uncertainty and authority readiness.
    • Equating more rooms with more progress. More rooms can create more integration debt.
    • Letting room format become ideological. The right mode is the one that creates useful outputs for this conference.
  3. 3

    Approximately 5–10 minutes

    Allocate Rooms, Authority, and Scarce Expertise

    A parallel agenda fails when the same decider, architect, supplier representative, or artifact owner is required in several rooms. Model participant capacity and use decision windows or standby agreements instead of assuming unlimited availability.

    Parallel Room Capacity Map
    Room / sessionProblemCore participantsDecision windowStandbyArtifact ownerCollision / fallback
    A · IntegrationsequenceART A/B, ArchitectBO 11:00–11:20Legal 15 minRoadmap ownermove BO window
    B · PlatformcapacityPlatform + consumersLPM 11:20–11:40Finance 20 minPlatform PMprepare escalation
    Open marketemergentself-selectednone by defaultSME pooltopic convenorroute decision
     
    Can people split?

    Parallel rooms need independent representation or deliberately sequenced decision windows.

    Can artifacts split?

    Define edit ownership, versioning, and integration when several rooms touch the same roadmap.

    Can authority wait?

    Use a decision window, named delegate, standby response time, or explicit escalation.

    Can the room recover?

    Include movement, technology, delayed experts, overruns, and integration buffers.

    Speaker Notes
    Facilitator intent

    Allocate rooms, people, and standby access so each breakout has enough authority, expertise, representation, and artifact ownership to produce a usable output.

    How to facilitate

    • For each room, name the problem or trade-off, participants, required output, artifact to update, and timebox.
    • Check scarce roles across rooms: deciders, Business Owners, architects, compliance, supplier, platform, and roadmap owners cannot be in two places at once.
    • Use decision windows and standby paths where full attendance would overload the room but response time still matters.

    Listen and watch for

    • Rooms with participants who can discuss but not decide, update, validate, or escalate.
    • Key performers excluded from rooms that will change their work, creating low trust and poor feasibility later.
    • Expert-heavy rooms missing business or capacity reality.

    Avoid

    • Allocating by headcount balance rather than decision need.
    • Sending all senior leaders to one room and leaving other rooms without authority.
    • Ignoring the integration burden that will follow if rooms make incompatible decisions.
  4. 4

    Approximately 5–10 minutes

    Write a Breakout Contract for Every Room

    Give structured and open sessions the same minimum contract. Open participation does not mean an undefined purpose, invisible work, or an optional harvest.

    Challenge

    One problem, trade-off, question, or theme linked to the Value Stream purpose.

    Ready input

    Decision Contract, roadmap slice, evidence, options, constraints, and known dissent.

    Participation

    Convenor, core roles, decider, artifact owner, standby experts, and open attendance.

    Interaction

    Structured problem-solving, Open Space, 1-2-4-All, option comparison, or another explicit pattern.

    Timebox

    Working time, check-ins, decision window, harvest, transition, and fallback.

    Output

    Decision, roadmap delta, owner, risk, capacity assumption, escalation, or validation plan.

    Artifact

    Editable source of truth, template, permissions, version, and integration point.

    Closure

    Definition of done, unresolved-item route, next sync, and reporting sentence.

    Breakout contract We will work [challenge] with [people and authority] using [interaction] for [timebox] to produce [output], update [artifact], and route open work to [next sync].
    Speaker Notes
    Facilitator intent

    Write a contract for every Day 1 breakout so participants know the question, inputs, roles, output, artifact, and harvest format before they begin.

    How to facilitate

    • Use a standard contract: purpose, decision or problem, required inputs, participants, output type, artifact update, decision rights, and timebox.
    • Make the output discipline visible: decision, roadmap entry, owner, risk, capacity assumption, escalation item, or validation backlog item.
    • Pre-load each room with the relevant Vision Block signals, Decision Contract, Flow problem evidence, and prepared artifacts.

    Listen and watch for

    • Breakouts beginning with a generic prompt and then inventing their own scope.
    • Outputs defined as discuss or align rather than an artifact or decision signal.
    • Rooms that lack a recorder or artifact steward; harvest quality drops immediately.

    Avoid

    • Writing overly narrow contracts that suppress useful learning. Leave room for evidence and dissent.
    • Letting every room use a different harvest shape; integration becomes much harder.
    • Sending people into breakouts without knowing how leadership will consume their output.
  5. 5

    Approximately 4–8 minutes

    Design the Harvest into the Shared Draft

    Do not wait for a final report-out to discover incompatible outputs. Let rooms update their owned sections, publish compact change cards, and surface collisions to the integration owner throughout the breakout period.

    Work in roomUpdate owned artifactPublish delta cardIntegration owner checks collisionRoute conflict to Alignment
    Day 1 Harvest Board
    RoomDecision / learningArtifact updatedOwnerConflict / riskAlignment actionNext sync
    Asequence option BVS roadmapRoadmap ownersupplier windowleadership decisionDay 1 Alignment
    Bcapacity gapcapacity viewPlatform PMfunding missingovernight queueDay 2 Adjustment
     
    Day 1 Breakout release rule READY

    each room has a contract, feasible participation, an editable artifact, a required output, and an integration route

    NOT READY

    sessions are named by department, share scarce people invisibly, or depend on post-event reconciliation

    Speaker Notes
    Facilitator intent

    Harvest Day 1 outputs in a form that can be overlaid, reviewed, routed, and turned into new guardrails for Day 2.

    How to facilitate

    • Collect outputs in a consistent structure: decision, roadmap change, owner, risk, capacity assumption, unresolved question, and artifact updated.
    • Ask each room what changed from the prepared draft and what still needs leadership, evidence, or Day 2 refinement.
    • Convert unresolved items into the Alignment Block input rather than letting them remain room-local notes.

    Listen and watch for

    • Outputs that sound positive but do not update roadmap, decision log, risk log, or refinement backlog.
    • Room-level confidence hiding a cross-room contradiction.
    • Parking lot items with no owner, route, or decision window.

    Avoid

    • Ending Day 1 breakouts with report-outs only. The next block needs integratable deltas.
    • Accepting verbal agreement as finished. If the artifact is not updated, the decision is fragile.
    • Letting unresolved conflicts wait until Final Alignment; many belong in the end-of-Day-1 Alignment Block.

Facilitation

Let participants self-organize around work—not around ambiguity

IF TOPICS MIRROR THE ORG CHART

Return to Flow problems and decisions. Name rooms by challenge or trade-off, not by department.

IF OPEN SPACE FEELS TOO RISKY

Fix the theme, time, output contract, integration artifact, and immovable givens; leave topic creation and movement open.

IF A ROOM LACKS AUTHORITY

Generate options and evidence, then prepare a decision window. Do not manufacture consensus that cannot bind the system.

IF THE SAME SME IS NEEDED EVERYWHERE

Sequence rooms, create office hours, agree standby service levels, use delegates, or provide reusable evidence.

IF A SESSION PRODUCES MANY IDEAS

Use a clear selection method, keep minority options visible, and translate the result into an owner or next decision.

IF REPORT-OUTS CONSUME THE DAY

Publish change cards and inspect only conflicts, decisions, risks, and roadmap deltas in plenary.

Ready to Move On?

Day 1 Breakouts are ready when freedom and integration can coexist

  • Priority Flow problems, Decision Contracts, and Vision questions are classified as decision, framing, exploration, or escalation work.
  • Structured, open, or hybrid logic is chosen from problem, evidence, authority, and emergence needs.
  • Every planned topic traces to the Value Stream purpose rather than an organizational silo.
  • Parallel rooms respect the real availability of participants, deciders, experts, and artifact owners.
  • Decision windows, standby response times, delegates, collisions, and fallbacks are explicit.
  • Every room has a Breakout Contract and a named convenor.
  • Open-market topics use the same minimum output and artifact discipline as structured rooms.
  • Every session produces a decision, roadmap delta, owner, risk, capacity assumption, escalation, or validation plan.
  • Rooms can edit or clearly propose changes to the relevant source of truth.
  • Delta cards and an integration owner expose collisions before final report-out.
  • Unresolved conflicts have an Alignment action and next sync.

Source Foundation

This page distills slides 53–54 of 05 Value_Stream_Conference.pptx. Work classification, participant-capacity modeling, Breakout Contracts, delta cards, and continuous harvest are facilitator extensions. Open Space and Liberating Structures are offered as interaction options, not mandatory conference frameworks.